People Lab – Employee Engagement Consultancy » Blog Archive » Are we getting any closer to defining Employee Engagement?

In the newest version of her e-book, Employee EngagementEmma seems on the contemporary contributions to the continuing debate on how we outline the time period.

One of essentially the most profitable contributions to the talk on what worker engagement way, comes from a contemporary file from Jonny Gifford and Jake Young of the CIPD*.

In the file they draw on a speedy proof evaluation of worker engagement, to discover definitions, measures and results. The clinical summary of the evidence review is easily value a more in-depth glance.

The goal in their file used to be to offer practitioners with a “stronger understanding of employee engagement and a clearer basis to act on it, building the credibility and impact of those specializing in this field”.

Within their file, they start via asking if there’s settlement as to what worker engagement is. And it’s going to come as no marvel that their solution isn’t any. However, in spite of the loss of settlement among now not simply practitioners, however lecturers too, they do not imagine that we wish to abandon the label of worker engagement. They acknowledge that the sector, and observe, of worker engagement has made a good contribution to revolutionary other folks control observe. However, their name to motion is that we will be able to, and must, do higher in relation to defining what we imply via worker engagement.

I’ve at all times argued that the start line for any observe which is having a look to increase and enhance worker engagement, will have to start with a shared working out of what we imply via this. Gifford and Young additionally argue this level declaring:

“Any respected profession must take its core terms seriously. To use them to good effect, they need to carry weight. For that we need shared understanding of what they are; and for that we need some precision. There is a time and place for crystallising what core terms mean and how they should be used. Nailing this frees us up to discuss what matters most.”

In the file they acknowledge that worker engagement may also be tough to outline, and is continuously observed as “contentious and woolly”. They be offering a useful working out as to why that is the case, explaining that it’s continuously handled unevenly. On the only hand worker engagement is described as a “broad umbrella term for an overarching area of ​​people management”, however on the similar time it’s handled as a “precise construct that can be defined and measured”.

It comes in handy to imagine those two views when searching for to know what worker engagement may just imply for your personal organisation. Gifford and Young argue that issues stand up after we attempt to combine those two views. For instance, we would possibly discuss worker engagement in a holistic approach, viewing it as extra of a philosophy, however then percentage annual survey effects the place we declare that two out of 3 staff are engaged, which could be very actual. Being ready to correctly measure worker engagement has to start with explain on our definition, in a different way how do we all know what we’re measuring?

This theme is one that runs all over the pages of the e-book, in conjunction with answers shared that can assist you get transparent on now not handiest your definition and technique to worker engagement however your dimension manner as smartly.

Within their file, Gifford and Young make the dignity between worker engagement and paintings engagement:

  • worker engagement describes a wide matter space or umbrella time period that comes with paintings engagement and different extra particular phrases, comparable to highbrow engagement, organizational engagement, motivation and organizational dedication
  • paintings engagement describes the particular state of vigour, willpower and absorption that includes maximum strongly within the clinical analysis

They have advanced the next type to assist navigate the usage of worker engagement as an umbrella time period. The type originally perspectives worker engagement as a mental state of being, and the phrases related to engagement are detailed. The type additionally outlines the antecedents or drivers of engagement, in addition to the result of engagement.

A type of worker engagement as an umbrella time period

Gifford and Youngs file makes a truly precious contribution to the continuing dialogue on worker engagement and is easily value a glance.

* (Gifford, J. and Young, J. (2021) ‘Employee engagement: definitions, measures and results’. Discussion file. London: Chartered Institute of Personnel and Development).

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